Terms & Conditions

Effective Date: 01 Jan 2026

Welcome to Sutrika Knots. By accessing or using our website (sutrikaknots.in) and placing an order, you agree to the following Terms & Conditions.

About Us

Sutrika Knots is an independently run, home-based handmade crochet business based in India, offering handcrafted crochet flowers, bouquets, keychains, gift sets, and custom orders.

Use of Website

You agree to use this Site only for lawful purposes. You must not misuse the Site, attempt unauthorized access, or use content from the Site without permission.

Products

  • All products are handmade; slight variations in color, size, and texture between pieces are normal and are not considered defects.
  • Product images are for illustrative purposes; actual products may vary slightly.

Pricing & Payment

  • All prices are listed in INR (₹) and are subject to change without prior notice.
  • We currently accept prepaid orders only via the payment methods available at checkout.

Order Confirmation

An order is confirmed only after successful payment. You will receive an order confirmation via email or WhatsApp.

Shipping & Delivery

Please refer to our Shipping Policy for processing and delivery timelines. We are not liable for delays caused by courier partners, weather, or events beyond our control.

Returns & Refunds

Please refer to our Return & Refund Policy. As products are handmade and often customized, returns are accepted only in cases of damage or incorrect items, as outlined in that policy.

Intellectual Property

All content on this website—including images, designs, logos, and text—is the property of Sutrika Knots and may not be copied, reproduced, or used without written permission.

Limitation of Liability

Sutrika Knots is not liable for any indirect, incidental, or consequential damages arising from the use of our products or website, to the extent permitted by law.

Governing Law

These Terms & Conditions are governed by the laws of India. Any disputes shall be subject to the jurisdiction of courts in Delhi, India.

Changes to Terms

We may revise these Terms & Conditions at any time. Continued use of the Site after changes constitutes acceptance of the updated terms.

Contact Us

For questions regarding these Terms, contact us at info@sutrikaknots.in.